| Dallas/Fort Worth Hospital | |||||||||
| Ratings | |||||||||
| Healthgrades | 82% | 71% | 75% | 84% | 76% | 76% | 74% | ||
| Leapfrog | B | B | A | A | B | A | A | ||
| US News and World Report Rating | 1 | 2 | 5 | NA | 4 | 3 | NA | ||
| Medicare Compare | 4 Star | 3 Star | 4 Star | 3 Star | 5 Star | 2 Star | 4 Star | ||
| Section 1 | |||||||||
| Medicare Compare: Customer Service Questions | |||||||||
| UT South Western University Hospital | BAYLOR UNIVERSITY MEDICAL CENTER | Medical City Dallas | Texas Health Harris Methodist Southwest | Texas Health Harris Methodist Fort Worth | Texas Health Presbyterian | Methodist Dallas Medical Center | TEXAS AVERAGE | NATIONAL AVERAGE | |
| Patients who reported that their nurses “Always” communicated well | 82% | 80% | 78% | 83% | 79% | 77% | 79% | 81% | 80% |
| Patients who reported that their doctors “Always” communicated well | 84% | 82% | 81% | 82% | 79% | 81% | 80% | 83% | 82% |
| Patients who reported that they “Always” received help as soon as they wanted | 64% | 60% | 64% | 72% | 64% | 65% | 67% | 72% | 70% |
| Patients who reported that staff “Always” explained about medicines before giving it to them | 67% | 66% | 66% | 69% | 61% | 62% | 66% | 68% | 66% |
| Patients who reported that their room and bathroom were “Always” clean | 68% | 68% | 74% | 82% | 69% | 71% | 73% | 77% | 75% |
| Patients who reported that the area around their room was “Always” quiet at night | 80% | 64% | 63% | 75% | 60% | 80% | 68% | 69% | 62% |
| Patients who reported that YES, they were given information about what to do during their recovery at home | 89% | 86% | 87% | 91% | 85% | 87% | 84% | 87% | 87% |
| Patients who “Strongly Agree” they understood their care when they left the hospital | 62% | 56% | 54% | 58% | 53% | 55% | 56% | 54% | 53% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 85% | 78% | 74% | 84% | 72% | 73% | 74% | 76% | 73% |
| Patients who reported YES, they would definitely recommend the hospital | 87% | 81% | 75% | 85% | 74% | 75% | 75% | 75% | 72% |