| San Antonio Hospital Ratings | |||||||||
| Healthgrades | 68% | 75% | 75% | 70% | |||||
| Leapfrog | B | A | C | C | |||||
| US News and World Report Rating | 2 | 1 | NA | NA | |||||
| Medicare Compare | 3 Star | 4 Star | 2 Star | 3 Star | |||||
| Section 1 | |||||||||
| Medicare Compare: Customer Service Questions | |||||||||
| Baptist Medical Center | Methodist Hospital | University Health System | Nix Medical Center | TEXAS AVERAGE | NATIONAL AVERAGE | ||||
| Patients who reported that their nurses “Always” communicated well | 76% | 79% | 79% | 75% | 81% | 80% | |||
| Patients who reported that their doctors “Always” communicated well | 79% | 80% | 80% | 82% | 83% | 82% | |||
| Patients who reported that they “Always” received help as soon as they wanted | 64% | 66% | 67% | 62% | 72% | 70% | |||
| Patients who reported that staff “Always” explained about medicines before giving it to them | 64% | 68% | 67% | 65% | 68% | 66% | |||
| Patients who reported that their room and bathroom were “Always” clean | 69% | 72% | 70% | 72% | 77% | 75% | |||
| Patients who reported that the area around their room was “Always” quiet at night | 60% | 59% | 64% | 68% | 69% | 62% | |||
| Patients who reported that YES, they were given information about what to do during their recovery at home | 86% | 87% | 88% | 86% | 87% | 87% | |||
| Patients who “Strongly Agree” they understood their care when they left the hospital | 48% | 53% | 48% | 54% | 54% | 53% | |||
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 70% | 74% | 76% | 70% | 76% | 73% | |||
| Patients who reported YES, they would definitely recommend the hospital | 71% | 76% | 75% | 71% | 75% | 72% |