| Indiana Hospital Ratings | |||||||||||
| Survey Year | |||||||||||
| Healthgrades | 76% | 64% | 76% | 80% | 78% | 2019 | |||||
| Leapfrog | A | B/C | C | A/B | B | 2018/2019 | |||||
| US News and World Report Rating | 6/3 | na | 7/5 | 11/12 | na | 2018/2019 | |||||
| Medicare Compare | 5 Star | 3 Star | 4 Star | 3 Star | 3 Star | 2018 | |||||
| Section 1 | |||||||||||
| Medicare Compare: Customer Service Questions | |||||||||||
| Memorial Hospital South Bend | St Josephs Health Mishawaka | St Vincent Indianapolis | Parkview Regional Medical Center Fort Wayne | St Vincent Evansville | INDIANA AVERAGE | NATIONAL AVERAGE | |||||
| Patients who reported that their nurses “Always” communicated well | 82% | 77% | 78% | 83% | 79% | 82% | 80% | ||||
| Patients who reported that their doctors “Always” communicated well | 81% | 76% | 79% | 79% | 80% | 82% | 82% | ||||
| Patients who reported that they “Always” received help as soon as they wanted | 69% | 62% | 64% | 70% | 65% | 72% | 70% | ||||
| Patients who reported that staff “Always” explained about medicines before giving it to them | 62% | 57% | 64% | 66% | 65% | 66% | 66% | ||||
| Patients who reported that their room and bathroom were “Always” clean | 70% | 72% | 66% | 79% | 75% | 77% | 75% | ||||
| Patients who reported that the area around their room was “Always” quiet at night | 43% | 59% | 56% | 66% | 58% | 62% | 62% | ||||
| Patients who reported that YES, they were given information about what to do during their recovery at home | 86% | 87% | 89% | 90% | 90% | 89% | 87% | ||||
| Patients who “Strongly Agree” they understood their care when they left the hospital | 54% | 50% | 55% | 60% | 55% | 55% | 53% | ||||
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 74% | 75% | 75% | 82% | 75% | 76% | 73% | ||||
| Patients who reported YES, they would definitely recommend the hospital | 78% | 75% | 77% | 83% | 77% | 73% | 72% |